Shaklee NZ FAQ Shaklee Official New Zealand Questions Answers — Shaklee New Zealand

Shaklee New Zealand FAQ (May 2026)

Find all the latest News on Shaklee New Zealand. With Regular Updates From Official Shaklee Corporate Team at Shaklee HQ.

Welcome to the most comprehensive FAQ for Shaklee New Zealand, Shaklee in New Zealand, ordering Shaklee products, best-sellers, joining as a distributor (Ambassador), shipping from the Auckland warehouse, and more. 

The new Shaklee New Zealand website just launched.

Shaklee supports New Zealand customers through the new official Shaklee website (with local Auckland warehouse operations rolling out fully April 1st 2026), following the acquisition of Modere assets and the exciting market expansion.

Shaklee New Zealand — Complete FAQ

Updated May 2026 · 38 questions answered — everything Kiwis are searching for about Shaklee NZ

About Shaklee New Zealand

What is Shaklee New Zealand?
Shaklee New Zealand brings a 100+ year-old global wellness leader to Kiwis with local support. The range covers science-backed nutrition, clean beauty, sustainable home products, and former Modere favourites like Liquid BioCell® Collagen — all shipping from a dedicated Auckland warehouse. The official Shaklee NZ website is live with NZD pricing.
What can I find on the Shaklee New Zealand website?
Popular picks include Liquid BioCell® PURE, Vivix®, Shape Chocolate, Good Gut & Go, Curb, Burn, and the YOUTH® skincare line — plus the full range of nutrition, collagen, gut health, weight management, clean beauty, and green home products. Every product is backed by the Shaklee Difference®: 110+ clinical studies, 70+ patents, and a 100% money-back guarantee.
Is Shaklee officially available in New Zealand?
Yes — fully. After acquiring Modere's NZ assets in September 2025, Shaklee opened the Auckland warehouse in April 2026 and launched with NZD pricing. Kiwis can shop, join as Members, or become Ambassadors directly on the official Shaklee NZ website.
Where is the Shaklee warehouse in New Zealand?
The Shaklee NZ warehouse is in Auckland, operational since April 2026. Expect 1–3 business days to main centres and 3–5 days to rural, with tracking on every order.
What makes Shaklee different in New Zealand?
Beyond Organic purity standards (350+ contaminants tested per batch), EWG VERIFIED® clean beauty, 110+ clinical studies, global patents including Vivix®, and being the world's first Climate Neutral certified company.
Who owns Shaklee and where is it based?
Shaklee is a privately held company headquartered in Miami, Florida, USA, founded over 100 years ago by Dr. Forrest C. Shaklee. Today Shaklee operates across North America, Australia, New Zealand, and Asia with over 2 million members and Ambassadors worldwide.
Is Shaklee an ethical and environmentally responsible company?
Yes. Shaklee was the first company in the world to be certified Climate Neutral. It never tests on animals, sources sustainably, and partners with veritree to plant trees with purchases. Backed by 110+ clinical studies and a 100% money-back guarantee.
Does NASA use Shaklee products?
Yes. Shaklee nutritional products were used on early NASA Space Shuttle missions and referenced as examples of rigorously tested, high-quality nutrition.

Ordering & Shipping in NZ

How do I order Shaklee products in New Zealand?
Browse as a guest or join as a Member or Ambassador for ongoing discounts. Add to cart, enter your NZ address, and complete payment — all orders ship from Auckland.
What are the shipping rates for Shaklee New Zealand?
$12 NZD flat rate on orders under $210 — free shipping on orders over $210 NZD. Delivery: 1–3 business days to main centres, 3–5 days rural. Tracking included. PO Boxes and rural addresses accepted.
What is the returns policy for Shaklee NZ?
Shaklee offers a 100% Satisfaction Guarantee — even on empty bottles. Contact support for a full refund or exchange. No hoops, no hassle.
What is the customer support number for Shaklee NZ?
A dedicated NZ phone line is not yet open. NZ customers can reach Shaklee's Australian team, or contact us here — we're NZ-based and reply quickly.
Can I buy Shaklee on Amazon in New Zealand?
No — Shaklee does not authorise Amazon or third-party marketplace sales. Always buy through an authorised NZ Ambassador or the official Shaklee NZ website.
Are there current promotions for Shaklee New Zealand?
Yes — check current Shaklee NZ promotions. Includes free shipping over $210, bundle savings (Vivix® + Life Shake™), discounted Ambassador kits, and seasonal offers.

Best-Selling Products

What are the top Shaklee best-selling products in New Zealand?
Kiwi favourites:
  1. Vivix® — Patented cellular anti-aging liquid
  2. Life Shake™ — Plant-based protein meal shake
  3. YOUTH® Skincare — EWG VERIFIED® clean beauty
  4. Shaklee Collagen-9 — All 9 collagen peptides
  5. Liquid BioCell® Collagen — Joint, skin & beauty (formerly Modere)

Also: Good Gut & Go, Natural Mineral Drink.

What is Shaklee Vivix® and why is it popular in NZ?
Vivix® is Shaklee's flagship anti-aging liquid built around a patented muscadine grape polyphenol blend. Supports mitochondrial health, reduces oxidative stress, fights AGE proteins, and promotes energy. 13× more powerful than standard resveratrol in lab studies. Backed by 12 clinical studies and multiple global patents.
Is Life Shake™ a vegan protein drink?
Yes — Life Shake™ Plant has 20g clean plant protein (pea, chia, pumpkin seed), 25+ vitamins and minerals, prebiotics, fibre, and leucine. Zero sugar, gluten-free, non-GMO. French Vanilla and Rich Chocolate.
What Shaklee products are best for dry skin in NZ?
The YOUTH® range: Moisture Activating Serum (up to 212% hydration boost), Moisture Lock Day Cream, and Night Cream. All vegan, cruelty-free, EWG VERIFIED®, free from 2,500+ questionable ingredients.
Does Shaklee protein powder contain heavy metals or lead?
No. Every batch is tested for 350+ contaminants including lead — well beyond regulatory requirements. The 2025 headlines about lead in protein powders did not involve Shaklee.
Are Shaklee products safe, clean, and suitable for vegans?
Yes — multi-stage purity testing, Beyond Organic standards, EWG VERIFIED® beauty, non-GMO and gluten-free options. Many are fully vegan including Life Shake™ Plant, YOUTH® skincare, and most supplements.
How does Shaklee support weight management and healthy aging?
Life Shake™ controls hunger and sustains energy with complete, high-protein nutrition. Vivix® targets healthy aging at the cellular level. Together they form the foundation of Shaklee's longevity approach.

Modere → Shaklee

What happened to Modere in New Zealand?
Modere closed NZ operations in April 2025. In September 2025, Shaklee acquired all Modere trademarks, patents, and formulas — including Liquid BioCell® Collagen, Trim, Shape, CellProof, and Natural Mineral Drink — and formed Shaklee New Zealand.
Is Liquid BioCell® Collagen (Modere Collagen) still available in NZ?
Yes — Shaklee holds the exclusive global licence. Available through authorised NZ Ambassadors, shipping from Auckland. Formulation is identical to the original Modere version.
Have the Modere product formulas changed under Shaklee?
No. Shaklee acquired the original proprietary formulas and patents. Liquid BioCell®, Trim/Shape, CellProof, and Natural Mineral Drink are completely unchanged. Packaging and labels remain the same.
Is Shaklee the same as Modere?
Separate companies, but Shaklee purchased substantially all of Modere's business globally — product rights, formulas, and trademarks included.
Can I use my old Modere account to log into Shaklee?
No — create a new account . Soft launch accounts have already been transferred automatically.

Membership & Joining

What is a Shaklee Member?
Members (also called Preferred Customers) get 15% off all purchases, free shipping on orders over $210, loyalty rewards, and birthday month gifts. No sales obligation required.
What account types are available in New Zealand?
Retail Customer (full price), Member / Preferred Customer (15% off, free shipping over $210, loyalty rewards), and Ambassador (earn commissions + discounts). Start as Member, upgrade to Ambassador anytime.
How do I join Shaklee as an Ambassador in New Zealand?
Visit the Shaklee NZ website and click Start Now. Choose a Digital Starter Kit ($49.95 NZD) for your personalised storefront, training, commissions, bonuses, and marketing tools.
Can I start as a Member and upgrade to Ambassador later?
Yes — join as a Member first for the 15% discount and to try the products. Upgrade to Ambassador anytime through your account.

Ambassador Income

How do Shaklee Ambassadors earn income in NZ?
Ambassadors earn product sales only — not recruitment:
  • 30% on new customer purchases (first 30 days)
  • Up to 40% on returning customer purchases
  • $75 Starclub bonus for every $500 spent by 3+ new customers per month
  • 15–25%+ product discounts on own purchases
  • Loyalty rewards, marketing tools, events, and training

† Results depend on individual effort and sales.

Is Shaklee an MLM or pyramid scheme?
Shaklee is a direct sales company. Critically, Ambassadors do not earn for recruiting other Ambassadors — all earnings come from actual product sales.

Support

How do I contact support for Shaklee in New Zealand?
We're here to help. Click here to send us a message — we're NZ-based and reply quickly.

Sources: · Updated May 2026

The Shaklee NZ Q&A You Didn’t Know You Needed to Hear:

1. Is it weird that I’m emotionally attached to my morning protein shake? No. That shake is the only thing between you and a 10am meltdown over the office Nespresso machine. Honour it. Name it.

2. Can I drink a Life Shake while watching the All Blacks and call it a recovery protocol? Yes. Yelling at the TV burns approximately 47 calories per match (unverified, vibes-based), and a protein shake afterwards qualifies as post-exercise recovery. If we win, it’s a celebration shake. If we lose, it’s a grief shake. The shake does not discriminate. The shake holds you.

3. I’m taking Vivix and feel great – is it possible to be TOO well? Asking for a friend (me). A beautiful question. The honest answer is no, but you might develop concerning new habits — making your own bone broth, recommending magnesium to strangers at the supermarket, owning a journal you actually write in. Your friends will say you’ve “changed.” They mean it as an accusation. Take it as a compliment. You have changed. You drink water now. You’re insufferable. You’re thriving.

4. Is Liquid BioCell going to make me look so young that my friends won’t recognise me? We make no promises about time machine like results. What we can say is that collagen supports skin, hair, and joints, and that walking around confidently with bouncy hair and pain-free knees is, scientifically speaking, a good way to show off for your friends.

5. Can Shaklee skincare replace my entire emotionally fraught relationship with Amazon? Yes. Throw the eleven half-used skincare bottles under your sink into the recycling. Light a candle. Whisper “I’m free” into the void. Plant-based, Clinically backed skin care is here and it’s guaranteed to erase a decade.

6. Will taking vitamins genuinely change my life or is this just a vibe? Both. The vibe IS the change. You start taking your B vitamins, then suddenly you’re hydrating, then you’re going for a walk around the Auckland Domain, then you’re learning Te Reo, then you’re starting a sourdough, then you’re a person who has a sourdough. It’s a cascade. We accept no responsibility for the sourdough.

7. Can I become a Shaklee Ambassador and finally have an excuse for my health & wellness obsession? Yes. A thousand times yes. That cupboard full of supplements you can’t quite justify to your partner? That’s now product research. The four-hour TikTok deep dive into mitochondrial health? More research. The unsolicited collagen lecture you gave your sister-in-law at the barbecue? Social sharing.

Becoming a Shaklee Ambassador means your obsession finally has a tax bracket. You get a side income that funds more products, and — critically — a reason to bring up gut health at brunch. “Sorry, it’s literally my job now,” you’ll say, sipping your Life Shake.

8. If I join Shaklee NZ today, will future-me travel back in time to thank me? Almost certainly. Early adopters get the smug glow of being “there before it was a thing,” which is the closest thing to time travel currently available in New Zealand. Future-you is so grateful. Future-you is weeping.

9. Can I take my Shaklee life shake on a travels through Tongariro? You absolutely can, and frankly, you should. Imagine cresting the Red Crater fuelled by plant protein while the sulphur fumes give you a complimentary nasal cleanse. Just don’t drop the shaker bottle into Emerald Lake.

10. Is Shaklee New Zealand actually going to change my life or am I being dramatic? You’re being dramatic AND it will change your life. These two things are not mutually exclusive. It’s New Zealand — we contain multitudes. Welcome to wellness. Hope you brought snacks.

BONUS Question. Will my Aussie neighbour stop pretending they invented wellness once I start using Shaklee? Unfortunately no. Australians will continue to claim they invented wellness, pavlova, Crowded House, and Russell Crowe.

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